Lead Management Outsourcing Services
ROLES THAT OUR OUTSOURCING TEAM CAN DO FOR YOU
Hire an Outsourced Lead Management Professional
Department
Sales
Reports to
Founder / CEO / Executive / Sales Manager
HOURS
Full time in local time zone.
| Manage and nurture leads throughout the sales funnel. |
Support the sales team in converting leads into customers. |
Enhance the overall customer experience and satisfaction. |
CORE RESPONSIBILITIES:
- Implement lead management processes and workflows.
- Qualify and prioritise leads based on defined criteria.
- Nurture leads through targeted communication and engagement.
- Collaborate with the sales team to understand lead requirements and provide necessary support.
- Track and analyse lead behaviour and engagement to identify potential conversion opportunities.
- Utilise marketing automation and CRM systems to manage and track lead interactions.
- Provide regular reports and insights on lead management performance.
- Collaborate with marketing and sales teams to align lead management strategies with overall business objectives.
- Stay updated on lead management best practices and industry trends.
SKILLS AND KNOWLEDGE:
- Strong understanding of lead management processes and strategies.
- Proficiency in CRM systems and marketing automation tools.
- Excellent communication and interpersonal skills.
- Analytical mindset with the ability to interpret data and identify trends.
- Knowledge of sales processes and customer journey mapping.
- Detail-oriented and organized.
- Collaborative and team-oriented mindset.
TECHNOLOGY AND PLATFORMS USED:
- CRM systems (Salesforce, HubSpot, etc.)
- Marketing automation tools
- Analytics platforms
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