How do we make
Businesses Grow?

From Military Service

The military is a melting pot of amazing people doing amazing things performance and the Australian Army is no exception. It's the epitome of the 'no excuses, get it done on time' environment and the men and women who serve are put to the test. This is the environment where Matt and Pete learned their trade. Leading high performance teams in the most complex and risky global situations, they learned how to become serious problem solvers.

The military mindset model was forged under operational pressure. Whether it be running complex logistics teams under war-like conditions of Afghanistan, or supporting peace-keeping operations in East Timor, Matt and Pete were exposed to environments outside of the normal. What they discovered, was the military doesn't need to be mysterious. It can be broken down into five x P's = Purpose, Planning ,Platforms, Process and People.


To Entrepreneurs


It was an unquenchable desire to go into business that led Matt and Pete to transition out of the Army together. Their first start up, grew from 3 to 30 staff and went multi-million dollar revenue within 12 short months. From there, the application of Military Mindset for Business has led to several other successful businesses being started including 'Trust the Process' (TTP). This business was all about taking these military skills and sharing them with other business owners to help them Systemise, Automate and Delegate. They are powerful advocates of the use of empowering both technology and people within organisations.

As entrepreneurs, they have been recognised on the national level by the Australian Prime Minister in the Veteran Employment Awards and in 2022 were named on the Australian Financial Review's Top 100 Fastest Starters list. Committed to giving back to the community, they are the founders of the Veteran Community Business Chamber whose aim is to unleash the veteran community through entrepreneurship. Supporting pathways from the military into small business and innovation.

To Trust The Process

Trust The Process is who business owners and entrepreneurs turn to for outsourcing and digital transformation when they want to partner with someone who understands what makes them tick while making the complex aspects simple and effective.

We exist to help business leaders get out of the weeds and solve the talent and digital challenges the modern business world throws at them.

We have supported over 1,000 businesses since 2019 through our simple and effective formula of systemising, automating and delegating. Build a process, automate it through tech platforms and delegate to people what the technology can’t do.

Having built our own businesses using a combination of Outsourcing and Technology, it’s time we help you do the same. All you have to do is… Trust The Process.





To create a fundamentally human experience in business enhanced by technology


 In a world where businesses are being pushed to rely more heavily than ever on technology and data Our Mission is to Infuse digital progress with real human connection – nurturing bonds amongst our team, clients, and partners. 

Our Core Values

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Trust The Process

Systemise. Automate. Delegate … In that order - If we have a process and we follow it we can measure it and improve it.

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Frank and Fearless feedback… with empathy

Every member of our team and community has value to add. We must listen, give them space to speak up and the confidence that they will be heard. Speak up, especially when its important or when its hard.


Collaboration over Competition

This is not a zero sum game. We can all win and we should lift each other up and not drag each other down.

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Do What You Say You Will Do

It's easy to get distracted and deliver something important poorly because focus has changed and we are taking off again before having landed the plane we are already piloting.  

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One team many places

Modern remote workforces require a modern approach to leadership and management.Virtual teams are made up of REAL people that still need to learn, grow, be held accountable and be seen as individuals. 


If we share values, maybe we should connect!
Speak to ONE OF our team!